I. Estate manager/ Estate management company:
When should you consider employing an Estate manager or hiring an Estate
management company? In general, if your Estate has more than 6 staff
or if you have more than one home with permanent staff. If you are in
the process of buying a new property, the sooner you find an Estate
management company or hire an Estate manager (full or part time), the
fewer problems and more enjoyment you will have from the property.
When comparing an Estate management company to the employment of an
Estate manager, there are many advantages and only very few disadvantages.
Beside guaranteed quality at a lower cost such company offers: immediate
availability, independent control, greater flexibility etc.
The Estate manager or Estate Management Company reports directly to
you and is much like the CEO and CFO of the Estate. If you have a qualified
Estate manager or professional Estate management company all the following
listed topics are automatically included in their duties.
II. Budget:
The budget for your Estate should consist of two groups, fixed and variable
expenses. The variable expenses will always be an estimate, since it
largely depends on your wishes and needs. A computer program is the
best solution to control the Estate budget and expenses and can easily
be forwarded to your auditor. It is advisable to have two separate bank
accounts for the Estate. Your most trusted staff should have access
to one of them, for emergency situations. This accessible account should
only carry limited funding and have limited cash flow access.
III. Alarm management and emergency procedures:
Often forgotten, this is one of, if not the most important topic covered
in this guide, since it is for the safety of your family, guests and
yourself.
As an absolute minimum, the Estate should be equipped with the best
available first aid kit, the latest version of fire/smoke detectors
and all the necessary tools in case of fire. The staff must receive
training in first aid and the operation a fire extinguisher. There must
be a manual for alarm and emergency situations and the staff must be
trained according to this on a regular basis. This manual must describe
in detail the way to handle any kind of emergency or alarm situation
step by step, including all telephone numbers and location of hospitals
etc. As a note, a nice food basket delivered to the local police department
and fire department during a seasonal holiday will always be appreciated
and helpful.